Terms & Conditions

Last updated: 14 November 2026 · BSATES Business Consultancy Private Limited (CIN U74140HR2015PTC056688)

These terms apply to bsates.ai and all services of BSATES Business Consultancy Private Limited ("BSATES", "we"), CIN U74140HR2015PTC056688, GSTIN 06AAHCR4702L1ZA, registered office 190, Tatvam Villas, Sector 48, Gurugram, Haryana 122018. By using the website or buying credits, you agree to them.

1. Services

We provide software development, ERP, AI chatbots, mobile apps, websites, AI ads and creatives, system integration, software audit, reverse engineering and project rescue. Custom projects are governed by a signed Master Services Agreement; if it differs from these terms, the agreement prevails.

2. AI services and disclosure

• bsates AI is an artificial-intelligence assistant, not a human. AI output can contain errors; review and test it before use, especially code, legal, financial or safety-related content.
• Human expert help is available on WhatsApp/phone and through paid expert calls.
• You must not use our services for unlawful, harmful or infringing purposes, or to create malware, spam or misleading content.

3. Credits

• Credits are prepaid units used for AI services and expert calls at the rates shown on the website. The credit cost is shown before each action.
• Credits are valid for 6 months from purchase, are non-transferable and have no cash value.
• Free visitors get a limited number of quick AI answers per day.
• We may update credit rates for future purchases with notice on the website; credits already bought keep the rates in force when they were bought.

4. Auto top-up

• If you choose auto top-up, the selected pack (plus GST) is charged monthly through Razorpay using the mandate you approve. You receive a reminder at least 24 hours before each charge, as required by RBI.
• You can stop auto top-up at any time with the "Work done — stop auto top-up" button in your account. No further charges are made after you stop.

5. Projects and payments

Project fees are agreed in writing before work starts and paid through our Razorpay payment page or bank transfer against a GST invoice. There is no locked subscription for projects. All prices are in Indian Rupees and exclude GST unless stated.

6. Intellectual property

On full payment you own custom deliverables made for you, as set out in your agreement. BSATES keeps ownership of its own platform, code, frameworks, tools and website content; these may not be copied, reverse-engineered or reused without written permission. AI Studio drafts may be used by you once generated.

7. Liability

To the extent allowed by law, our total liability for any claim is limited to the amount you paid us in the 3 months before the claim, and we are not liable for indirect or consequential losses.

8. Governing law

Indian law applies. Courts at Gurugram, Haryana have exclusive jurisdiction.

9. Contact

sales@bsates.ai · +91 98105 09249 · 190, Tatvam Villas, Sector 48, Gurugram, Haryana 122018. Corporate office: 3rd Floor, Forum, DLF Cyber City, DLF Phase 3, Sector 24, Gurugram, Haryana 122002.